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Email your proof of no claims

protexNCDproof@carcareplan.co.uk

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Frequently asked questions

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Policy documents

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Contact information

Mon-Fri, 9am to 5:30pm (Closed on Bank Holidays):

Quotes and renewals

0330 102 8827

Policy changes

0330 102 8831

Complaints

0330 102 8831


24 hours a day, 7 days a week:

Motor Insurance claims and accidents

0330 102 8832

Excess Return Voucher claims

0330 102 8832

Accident Aftercare claims

0330 102 8832

Glass helpline

0330 102 8840

Breakdown assistance

(when purchased with your insurance policy)

0345 641 9715

+ 00 44 20 8603 9715 (from Europe)


Postal Address

Kia Car Insurance, Car Care Plan Ltd, Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG.

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Fair Use Notice Terms of Business Terms of Use
Kia Car Insurance is arranged by Car Care Plan Limited, which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG and authorised and regulated by the Financial Conduct Authority, No. 309268. Car Care Plan Limited arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice.